PRIVACY POLICY

1. Introduction

Turbo Home Security (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. We operate https://turbohomesecurity.com/ as a marketing and lead generation platform for home security services.

2. Information We Collect

A. Information You Provide

• Full name
• Email address (if provided)
• Phone number
• Service address
• Any information submitted via forms or calls

B. Automatically Collected Information

• IP address
• Browser/device type
• Pages visited, time on site
• Clickstream data

C. Tracking Technologies

We use:

• Cookies
• Google Analytics (GA4)
• Meta (Facebook) Pixel
• Call tracking software

3. How We Use Your Information

We use your information to:

• Contact you regarding your inquiry
• Connect you with other providers
• Provide quotes and service options
• Improve website performance and marketing
• Run targeted advertising campaigns
• Comply with legal obligations

4. Sharing of Information

We may share your information with:

A. Service Providers

B. Marketing & Technology Partners

• Advertising platforms (Google, Meta)
• CRM and call tracking providers
• Analytics tools

C. Legal Requirements

When required by law or to protect rights

5. TCPA Consent (CRITICAL – REQUIRED)

By submitting your information on this website, you:

• Provide prior express written consent to be contacted via:
  • Phone calls
  • SMS/text messages
  • Automated dialing systems
  • Pre-recorded messages

from:

• Turbo Home Security

This applies even if your number is on a Do Not Call (DNC) list. Consent is not a condition of purchase.

To opt out, you may:

• Reply STOP to SMS
• Request removal via phone

6. Data Retention

We retain your data:

• As long as necessary for business purposes
• To comply with legal obligations
• For dispute resolution

7. Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to your data
• Request deletion
• Request correction
• Opt-out of data sharing

To exercise rights, contact us at: support@turbohomesecurity.com

8. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure.

9. Third-Party Websites

We may link to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

We do not knowingly collect data from individuals under 18.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

12. Contact Information

Turbo Home Security
13511 Giant Ct
Germantown, MD 20874, USA
support@turbohomesecurity.com